Know Your Customer (KYC) is a class of products that verify the identity of users on a platform, usually with a mixture of government document verification and biometrics or other secondary authentication. It’s most commonly used for finance or other high-value, highly-regulated industries.
Know Your Agent (KYA), on the other hand, verifies the authenticity of agents. Without government documents or biometrics of its own, Very’s Know Your Agent links agents directly to a registered, verified Very user. That user then uses their own palm biometrics to prove that an agent is acting on their behalf. Because Very is a biometrics vendor, not a KYC provider, users do not require IDs at any point of the process.